Responsibilities of Warehouse Supervisor
1. Documentation and storage of Product
Warehouse supervisors perform a very important logistical exercise especially within a company that sells physical products to its customers. They have the responsibility of receiving the products, documenting the arrivals, storing them and then ensuring they are delivered on time and in good condition. In the interim warehouse, supervisors would need to provide documentary proof of what they have under their jurisdiction within the walls of the warehouse. The products need to be stored without damage and it is their responsibility to manage the staff under them.
2. Implement First-In-First-Out(FIFO) Procedure
It is also the responsibility of the warehouse supervisor and his staff to ensure, the time tested procedure of “first in first out”. This means that every product whatever it would be should be rotated without any one of it being lost in the depths of the warehouse. This is very important to be followed for food and other perishables but also true for other consumer durables. It is the warehouse supervisor who would have to educate his staff on how best to handle this important age-old tradition. There would not be any excuses for deviating from this practice unless there is a very valid reason.
The first in first out philosophy is a very primary function of any warehouse supervisor. It is the warehouse supervisor’s sole prerogative to ensure that everything within his warehouse is managed smoothly and no delays in deliveries take place. This is because the sales staff and the customer down at the other end would all anxiously await the delivery to reach them at the shortest possible time. One of the most important responsibilities of a warehouse supervisor is to ensure that deliveries are affected on time. Customers could get very cross when items they expect to receive do not turn up at their doorstep on time. Orders could be returned by difficult customers if they do not receive their products on time.
Role and Duties of the Warehouse Supervisor
1. Prevent Damage And Theft Of Inventory
He should ensure that under no circumstances should any product be damaged due to carelessness on his or his staff’s actions. The products under his care have cost the company and any damage occurring to any of them would be unforgiven.
Maintaining perfect inventory controls and having a proper supply chain management is very important. There should not be any errors when deliveries are being executed. There are chances that human error could occur but extra care and proper systems to ensure such things do not happen to have to be initiated by none other than the warehouse supervisor. In some instances pilferage, theft could happen within the warehouse, it is the supervisor’s responsibility to ensure that the proper controls are in place so that such things do not occur under his watch.
2. Ensure Timely Delivery
It is a very competitive world out there and warehouse supervisors too should understand that they are part of a very big family with everyone focused on one aspect alone, which is to ensure customer satisfaction at its optimum. If customers turn their backs on a company everyone is bound to suffer. The sales staff could move hell and heaven to conclude a sale but if the warehouse supervisor lets them down everyone would be back at square one.
Salary and Perks of Warehouse Supervisor
Salaries drawn by warehouse supervisors have been above average and they have generally been a very satisfied lot without much to grumble about. In the United States, a warehouse supervisor could earn a remuneration of a minimum US $ 16.74 per hour. The average pay for a warehouse supervisor could rise up to just under the US $ 50,000/- per annum. In addition to what they would draw as a salary, they would also be entitled to other perks, like a bonus, profit sharing and in some cases even commissions.
The larger conglomerates would pay their warehouse supervisors salaries which could be higher than what the average would be. Some companies with high turnover could be paying their warehouse supervisors more than the payable averages. Some warehouse supervisors would draw salaries up to even a US $ 65,000/= per annum. Similar to every industry the element of experience especially in a large warehouse would land any warehouse supervisor a plum job. Others would need to struggle until they gain the required experience. Once you gain the experience there are ample job opportunities out there for warehouse supervisors.
It would be prudent for any aspiring warehouse supervisor to first get acquainted with the responsibilities before aspiring to draw a very high salary. Experience would count and if anyone would think that warehousing is a walk in a park they are sadly mistaken. It comes with immense responsibilities and only those who have the stomach to be one could succeed in the end. It is also a very interesting job because it comes with many challenges to ensure everyone is kept happy in the end. Every warehouse supervisor would strive to be the best and some really are. It is also a prudent thought to ensure that you enjoy the work you are entrusted with before you would search for the best remuneration.